VisitArm has a strong commitment to providing excellent service to all of our customers and visitors of this Web site, including respecting your concerns about privacy. We understand that you may have questions about how this Web site collects and uses the information that you provide to us. We have prepared this statement to inform you of the privacy principles that govern this Web site, including VisitArm.com and HotelsinArmenia.com, which are listed in this privacy statement ("Statement").
This Statement contains numerous general and technical details about the steps we take to respect your privacy concerns. We have organized the Statement by major processes and areas so that you can quickly link to the information of most interest to you.
At VisitArm, meeting your needs and expectations form the foundation of everything we do--including protecting
your privacy. If after reviewing this Statement, you have any questions or privacy concerns please send an email to info@VisitArm.com or send a letter to:
Noor Hospitality LLC. -VisitArm project
3, Abovyan St. 3rd floor, #304
Yerevan, 0010, Armenia
Browsing
This Web site does not collect personally identifiable information when you browse this Web site and request pages from our servers unless you voluntarily and knowingly provide it to us. This means that we will not know your name, your email address, or any other personally identifiable information just because you browse the Web site.
Information We Collect and How We Use It
When we need to collect personally identifiable information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at one of our hotels, we will ask you for information such as name, address, telephone number, email address and room preference to process your reservation. We will use your email address to send a confirmation and, if necessary, might use the other information to contact you for help in processing the reservation. We will also use your email address to:
1) send you a pre-arrival message summarizing your confirmation details and providing other information about the
area and the hotel;
2) notify you about special offers and promotions as described in the email section of this privacy statement;
You can opt out of marketing emails at any time.
Reservations
The personally identifiable information you provide to us for making a reservation is made available to the applicable
hotel for the purpose of meeting your reservation request. After making a reservation or completing your stay at a hotel that VisitArm is working with, unless you tell us otherwise, the information you provide will be used by us for marketing of VisitArm hotels and other VisitArm products.
Securing the Transmission and Storage of Information
We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and policies regarding protection and use of confidential information. We also use Secured Sockets Layer (SSL) line on other pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from "http" to "https."
After information reaches VisitArm, it is stored on a secure server that resides behind firewalls designed to block
unauthorized access from outside of VisitArm. Information collected on the Web sites covered by this privacy statement is generally processed and stored in Armenia.
Travel Related Services
To provide you with a single source for purchasing services including hotel reservations, renting cars, tours throughout
Armenia, translator / interpreter services, we have entered into agreements with select reputable third-party companies that provide those specialized services. If you desire to purchase a service that is facilitated through VisitArm.com it is necessary for you to provide personally identifiable information to execute the booking. This information is then provided to the suppliers (hotels, rent-a-car service providers, tour operators, etc.) for processing. We have entered into contracts with these third-party travel companies requiring that they secure your personally identifiable information as well as use it only to execute the transactions you request. The same security and privacy commitments have been obtained from the suppliers. However, you should be aware that any personally identifiable information you have supplied directly to a supplier in any manner, in the past or in the future, is subject to their privacy statement and practices, for which VisitArm has no responsibility.
Except as described in the paragraph above we do not permit the sale or transfer of personally identifiable information to entities outside of the VisitArm family of companies and hotels and our third party service providers for any non-VisitArm use without your approval.
Emails about Special Offers and Promotions and Opt-Out
It is our intention to only send you email communications that will be useful to you and that you want to receive. When
you make a reservation and provide your email address, we will periodically contact you via email to provide you with information about special offers and promotions that may be of interest to you. These communications will relate to VisitArm offers which may also include the promotions of select, reputable third parties with whom VisitArm has a strategic marketing relationship because they offer products or services that we believe would be of interest to you.
We provide you the ability to define and modify your mailing preferences online at anytime including unsubscribing
from all marketing communications. In addition, every time you receive an email, you will be provided the choice to opt-out of future emails by following the instructions provided in the email.
Events and Meetings
If you would like to submit a request for proposal online or order a complimentary copy of our brochure you will be required to provide certain personally identifiable information. All personally identifiable information you provide such as name, mailing address, email address and telephone number will be transmitted to VisitArm as an email via the Internet and is not encrypted. Personally identifiable information you provide to us will be treated as confidential information and is subject to our company's security procedures and policies regarding protection and use of confidential information. VisitArm will not use this information for any other purposes.
Information Center Communications
At your choice, you can use this Web site to opt-in to email communications such as notices of upcoming cultural events in Yerevan or market news. All personally identifiable information you provide such as email address will be transmitted to VisitArm Information Center as an email via the Internet and is not encrypted. Personally identifiable information you provide to us will be treated as confidential information and is subject to our company's security procedures and policies regarding protection and use of confidential information. VisitArm will not use this information
for any other purposes.
Other Sites
VisitArm is only responsible for the privacy statement and content of this Web site. We are not responsible for the privacy practices or the use of cookies on Web sites that you have accessed this Web site from and to the non-VisitArm Web sites that you may access from this Web site.
Legal Issues
This is an Armenian Web site and is subject to laws of Republic of Armenia. VisitArm will disclose personally identifiable
information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to VisitArm guests, visitors, associates, or property (including this site), or to others.
Other Web Sites Related to VisitArm
Besides VisitArm.com, Noor Hospitality LLC., the owner of VisitArm.com, develops and operates other web sites like NightOut.am, Hotel-consulting.am and CoolCar.am.
VisitArm.com Changes to Your Privacy Rights
In the future, we may need to change this privacy statement. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. This statement was last updated on 19 June, 2016.